All messages, one inbox
WhatsApp, Instagram, Messenger, TikTok, email, and website chat on one screen. Every conversation is linked to the correct patient record.
Websens CRM
The entire health tourism process, on a single platform.
Every form, message, and call from your ads comes together on a single screen. AI handles the first response; your team focuses on quotes, appointments, and travel operations.
- Free for 14 days
- No credit card required
- Cancel anytime
Channels unified in a single inbox
WhatsApp
Instagram
Messenger
TikTok- Website chat
Features
Purpose-built for health tourism,
tools used every day.
Instead of trying to adapt a general-purpose CRM, it was designed based on the real workflow of clinics, agencies, and patient coordinators.
AI chatbot
It also answers questions that come in at night and passes qualified leads to the team.
Lead and pipeline
Track every prospective patient from source to quote stage; assign them to the right person and follow up on time.
Smart automation
Let rules handle repetitive tasks such as assignment, reminders, and status changes.
Travel operations
Flight, transfer, and accommodation details are in the patient record, a single source for the team.
Plugins for your website
Add form, popup, survey, banner, and appointment plugins to your site with a single line of code. Every incoming record goes directly to the CRM.
- Forms
- Popup
- Survey
- Banner
- Appointment
- 7 languages
Audit log
Who did what and when; every action is visible retrospectively.
Interface customized to your brand
Use with your own domain and brand in the enterprise package.
Reports and NPS
Channel performance, conversion, and patient satisfaction in one dashboard.
Appointment management
A calendar that works according to doctor, department, shift, and closed days.
How it works
From prospective patient
to actual patient.
From first contact to treatment and travel operations, the entire process is managed through a single system.
-
01
Lead enters the system
Leads from Meta ads, social media, WhatsApp, your website, or other channels are automatically transferred to the CRM.
-
02
Communication begins
All conversations are gathered in a single inbox. Team members or AI follow up with leads, create tasks; the communication history is visible on a single screen.
-
03
Quote and sale
Manage the treatment and proposal process. Track which stage the lead is in through the pipeline, and don't miss sales opportunities.
-
04
Clinic operations
After the sale, manage appointments, doctors, departments, shifts, and closed days. Track flight, transfer, and accommodation via the patient record.
Why Websens CRM
An operation
that doesn't fall apart as you grow.
As your lead count, team, and operation grow, processes remain in a single system; you stay in control.
-
Don't miss leads
Record every inquiry, assign it to the right person, and follow up on time.
-
Manage your team
See who is handling which lead, pending tasks, and where the sales process is.
-
Centralize communication
Gather patient conversations from different platforms in one inbox.
-
Scale your operation
Systematize your processes when working with more patients and larger teams.
-
Your data is safe
KVKK-compliant processes; your data is hosted in data centers in Europe, our security measures Review.
Pricing
Plans that grow with your team.
14-day free trial on all plans.
Starter
For single clinics and teams just starting out.
Contact us for pricing
Try for free- 5 users
- 5 widgets
- 3 connected channels
- 5 automation rules
- 250 leads per month
- 300 AI credits per month
Core features:
- Omnichannel inbox
- Appointment management
- File and photo upload
- Reports
Professional Most popular
For clinics that advertise and work with a team.
Contact us for pricing
Try for free- 15 users
- 20 widgets
- 6 connected channels
- 50 automation rules
- 1,000 leads per month
- 2,000 AI credits per month
Everything in Starter, plus:
- Automation engine
- Quote and collection tracking
- Satisfaction survey (NPS)
Enterprise
For organizations managing international patient operations.
Contact us for pricing
Try for free- 40 users
- Unlimited widgets
- Unlimited connected channels
- 250 automation rules
- 4,000 leads per month
- 10,000 AI credits per month
Everything in Professional, plus:
- Travel and accommodation module
- External REST API access
- Your own domain and branding
Need more users or a custom integration? Talk to us.
FAQ
Frequently asked questions
How does the free trial work?
You can use Websens CRM free for 14 days. We don't ask for a credit card for the trial; at the end of the period, you can continue by choosing the plan that suits you.
How long does setup take?
You create your account in minutes, connect your channels, and invite your team. Adding the widget to your website is as easy as copying one line of code.
Which channels can I connect?
WhatsApp, Instagram, Facebook Messenger, TikTok, email, and the chat widget on your website come together in one inbox. The number of channels you can connect depends on your plan.
Where is my data stored?
Websens CRM operates with KVKK-compliant processes, and your data is hosted in data centers in Europe.
What are AI credits?
Responses generated by the AI chatbot and AI-powered operations are deducted from your monthly AI credits. Each plan includes a different amount of monthly credits.
Can I change my plan later?
Yes. As your needs change, you can upgrade your plan or cancel your subscription at any time.
Websens CRM
Set up in minutes,
start using it today.
Try all features free for 14 days. Connect your channels, invite your team, and handle your first lead the same day.
