Comparison
Planports and Websens CRM comparison
Planports and Websens CRM are both CRMs focused on health tourism. We compare pricing model, WhatsApp connection, artificial intelligence and operational features based on Planports' publicly available pricing and product pages.
Source and date: Planports information was taken from its own public pages as of October 14, 2026 and may have changed. Check its current page before making a decision. Sources: Planports health tourism CRM page · Planports pricing. Websens CRM information is about our own product; this was not written to disparage anyone.
Comparison at a glance
| Planports | Websens CRM | |
|---|---|---|
| Focus | Vertical CRM for health and medical tourism clinics, hospitals and agencies | Only for health tourism clinics and agencies |
| Pricing model | Per user, USD; annual or 6-month upfront | Flat price per package (not per user); number of users included in the package |
| Entry price | Starter $16.50, Growth $28, Professional $40 (user/month, annual); minimum 1-3 users | Contact us for pricing |
| Free trial | 14 days, no credit card required | 14 days free, no credit card required |
| Web/QR connection only in Starter; from Growth, 1 official WhatsApp Business API line included, additional line $10/month | WhatsApp Business is used by connecting your Meta account; connection is subject to Meta's permission and verification processes. There is no QR connection | |
| Artificial intelligence / bot | No-code WhatsApp sales bot in Growth; unlimited bot flows in Professional. Not specified on the AI chatbot product page | 24/7 AI chatbot (responds from the institution's knowledge text, hands off to a human, chats in 7 languages), AI CRM Chief daily summary |
| Specific to health tourism | Pipeline and assignment by country/language/treatment, quote, reminder; visit and transfer management, collection and deposit in Professional | Quote (PDF), appointments and calendar, travel/accommodation/transfer plan, multilingual chat widget |
| Reporting | Conversion by country, channel and campaign; campaign revenue and ROAS, Meta Conversions API in Professional | Source and agent reports, campaign report (spend, cost per lead, ROAS; spend is entered manually) |
| Security / compliance | Secure cloud and GDPR compliance stated; hosting location and certifications not specified | Account isolation, roles/permissions, 2FA, audit log, encrypted keys, daily backup; no ISO 27001/SOC 2 certification; data is hosted in Europe |
| Mobile app | iOS and Android app available | No store app; panel works in mobile browser |
| Monthly cost example (5 users) | Starter ≈$82.50, Growth $140, Professional $200 (5 × user price, annual payment) | Contact us for pricing |
| Daily AI review | Not specified | AI CRM Chief: numbers in all plans, AI commentary in Professional and above plans |
Websens CRM highlights
- Fixed plan price: users are included in the plan (5, 15 and 40 users); no extra charge per user.
- AI CRM Chief: every morning it summarizes unanswered patients, overdue tasks and stagnant leads.
- Campaign report: Meta, TikTok and Google Ads lead forms drop into the CRM; spend, cost per lead, patient and revenue (ROAS) in a single table.
- AI chatbot in 7 languages on site chat: answers from your organization's knowledge text, states the price only if you allow it, and hands over to a human when requested.
- Patient data control with roles and permissions, two-step verification and audit log.
- Health tourism only: no unnecessary modules, a simple interface, quote–appointment–travel in the same patient record.
Other needs you should consider
- If having an official WhatsApp Business API line included in the package and a store mobile app are your priorities, also review Planports' packages.
- If you need ready-made flows such as separate pipelines by country/language/treatment, compare both products in a demo.
FAQ
Frequently asked questions about Planports and Websens CRM
What is the main difference between Planports and Websens CRM?
Both are focused on health tourism. Websens CRM offers fixed TL pricing depending on the package (no extra charge per user) and includes a 7-language AI chatbot on website chat, an AI CRM Chief, and campaign reporting. Planports prices per user in USD.
Which one should I choose?
We recommend trying both products free for 14 days and comparing them with your own data. If fixed TL pricing, a website chatbot, and daily AI oversight matter to you, start with Websens CRM.
Is it possible to migrate from Planports to Websens CRM?
You can import leads as Excel/CSV. You can request a demo for a migration plan.
See all comparisons · Websens CRM features · CRM selection guide
Try both systems,
decide with your own data.
Try Websens CRM free for 14 days; no credit card required. Write to us for migration or a demo.