# Health Tourism CRM Software | Websens CRM > CRM for health tourism clinics and agencies: WhatsApp and Instagram messages in one inbox, AI chatbot, pipeline, quotes and appointments. 14 days free. Kaynak: https://crm.websens.co/en [**New**AI CRM Chief and campaign report are live](https://crm.websens.co/en/websens-crm) # Every prospective patient in health tourism on a single screen is managed. Collect requests from WhatsApp, Instagram and ad forms in a single inbox. Let AI handle the first response while your team focuses on quotes, appointments and travel operations. [Try for free](https://crm.websens.co/register) [Request a demo](https://crm.websens.co/en/contact) - Free for 14 days - No credit card required - Set up in minutes **Chat in 7 languages**Visitors write in their own language **Unified inbox**WhatsApp, Instagram, Messenger, TikTok **KVKK-compliant processes**Roles, permissions and audit log Every channel your prospective patients already use to message you, in a single inbox - WhatsApp - Instagram - Messenger - TikTok - Website chat - Email Why Websens CRM ## End the chaos, don't miss a single patient. ### Scattered conversations WhatsApp, Instagram and email stay on separate phones and in people's memories. All messages in a single inbox; every conversation linked to the right patient record. ### Unanswered leads Requests that come in at night or on weekends wait until morning, and interest cools. The AI chatbot responds 7/24; the AI CRM Manager lists unanswered leads every morning. ### Unmeasurable ads How many patients and how much revenue came from which ad gets lost in Excel. Spend, leads, patients and revenue in a single table in the campaign report. Product ## From first message to treatment, one system. From inbox to quote, from appointment to travel operations, everything lives in the same patient record. The screens below are the real interface (with fictional data). Shared inbox ### All channels, one conversation flow. WhatsApp, Instagram, Messenger, TikTok, email and website chat on one screen. Every conversation is linked to the right patient card. AI chatbot ### It answers the question that comes in at night, too. It answers from your organization's own knowledge and hands over to a human when needed. Pipeline ### No opportunity is lost. A sales pipeline with stages, tasks and follow-up dates. AI CRM Chief ### Reviews your team every morning. Unanswered patients, overdue tasks, stalled leads. Campaign report ### Connect every lira to its source. Spend, leads, patients and revenue in one table. Lead management ### Filter, assign, export. Filter by source, campaign, quality and agent; export to Excel. Appointments and operations ### From appointment to travel, the same record. Doctor, shift and appointment calendar; flight, transfer and accommodation on the patient card. Websens CRM ## From prospective patientto actual patient. Every step, from first contact to treatment and travel operations, progresses on the same record. Who did what, and when; it's all visible in hindsight. - **5+**channels in one inbox - **7/24**First response with an AI chatbot - **14 days**free trial, no card required - **KVKK**compliant, data stored in Europe [Try for free](https://crm.websens.co/register) [All features](https://crm.websens.co/en/websens-crm#ozellikler) Security ## For patient data detailed measures. We describe which measures are actually implemented without exaggeration; we do not claim to have ISO or SOC certification. - **Account isolation**One organization's data cannot be accessed by another. - **Role, permission and two-step verification**Each action has its own permission; admins can enforce 2FA. - **Audit log**Who changed what and when; visible retrospectively. - **Encrypted keys, daily backup**Connection tokens are encrypted, the database is backed up daily. [Review the security page](https://crm.websens.co/en/security) Pricing ## Transparent packages, no hidden fees. 14-day free trial on all packages. ### Starter For single clinics and teams just starting out. Contact us for pricing - 5 users - 250 leads per month - 300 AI credits per month [See details](https://crm.websens.co/en/websens-crm#fiyatlar) ### Professional Most popular For clinics that advertise and work with a team. Contact us for pricing - 15 users - 1,000 leads per month - 2,000 AI credits per month - AI chatbot, automation, surveys [Try for free](https://crm.websens.co/register) ### Enterprise For multi-branch clinics and agencies. Contact us for pricing - 40 users - 4,000 leads per month - 10,000 AI credits per month - Travel module, external API, your own brand [See details](https://crm.websens.co/en/websens-crm#fiyatlar) FAQ ## Frequently asked questions ### What is Websens CRM? Websens CRM is an AI-powered CRM software built for health tourism clinics and agencies. It brings WhatsApp, Instagram, Messenger, TikTok, email and website chat together in a single inbox; it manages leads, quotes, appointments and travel operations in the same patient record. ### Why is a separate CRM needed for health tourism? General-purpose CRMs only manage the sales process. In health tourism, however, multilingual and multichannel communication, quotes, appointments and operational steps such as flights, transfers and accommodation must be tracked in the same patient record. Websens CRM was designed for this flow. ### How do messages and ad forms reach the CRM? You connect your Meta (Messenger, Instagram) and WhatsApp Business accounts from the panel; the connection is subject to Meta's permission and verification processes. Facebook and Instagram, TikTok and Google Ads lead forms are also automatically converted into lead records. ### How does the AI chatbot answer patient questions? The chatbot responds only with the information text, FAQ and treatment list you enter, writes in the visitor's language, states the price only if you allow it, and hands the conversation over to the team when requested. If the patient wants an appointment, it collects their preferred time; your team confirms the appointment. ### How does the free trial work? You can try Websens CRM free for 14 days; no credit card required. At the end of the period, you can continue by choosing the package that suits you. ### Is patient data safe? Accounts are isolated from each other; roles and permissions, two-step verification, audit log, encrypted keys and daily backup are applied. Details are on the Security page. We do not have ISO 27001 or SOC 2 certification and we state this clearly. ### What are Websens CRM prices? Pricing depends on the package and your needs; please contact us for current prices. Websens CRM ## Set up in minutes,start using it today. Try all features free for 14 days. Connect your channels, invite your team, and handle your first lead the same day. [Try for free](https://crm.websens.co/register) [Request a demo](https://crm.websens.co/en/contact)